FAQ

Listening and Technical Questions

1. How can I listen to AISL RADIO?

You can listen to our live stream directly on our website by clicking the "Listen Live" button (or equivalent link). You may also be able to find us on popular third-party streaming directories like [List directories, e.g., TuneIn, Streema, iHeartRadio, or your specific mobile app platform].

2. What are your broadcast hours?

AISL RADIO is a [Choose: 24/7 stream / live during specific hours].

  • For live shows: Check our Schedule Page for the full weekly lineup and show times, all listed in the [Your Time Zone, e.g., EST] time zone.

  • Outside of live hours: We typically stream [Describe your filler content, e.g., "curated music mixes," "archived content," or "a continuous loop of recent segments"].

3. I'm having trouble listening. What should I do?

If the stream is not loading, please try the following:

  • Refresh your browser or try a different browser (Chrome, Firefox, Edge).

  • Check your internet connection and volume controls.

  • If on a mobile device, ensure you don't have too many background apps running.

  • If the issue persists, please contact us at [Contact Email for Tech Support] and include details about your device and browser.

4. Do you have a mobile app?

[Choose one and customize:]

  • Yes! You can download the official AISL RADIO app from the [Apple App Store] and [Google Play Store].

  • Not yet, but our website is mobile-friendly. You can also listen using third-party apps like [Name an app, e.g., TuneIn].

Content and Programming

5. Where can I find the show schedule?

Our full weekly schedule, including show names and host bios, is available on the [Schedule or Programming] page of our website.

6. Can I listen to a show I missed?

Yes! Most of our programs are archived and available for on-demand listening.

  • Check the [Archive or Podcasts] section of our website.

  • You can also find us on major podcast platforms like [List 2-3 platforms, e.g., Spotify, Apple Podcasts, Google Podcasts].

7. How do I request a song or dedicate a message?

You can submit requests during a live show via:

  • Email: [Dedicated Request Email]

  • Social Media: Direct message us on [Instagram/Twitter] at @[AISLSocialHandle]

  • Phone: Call the studio line during live hours at [Your Studio Phone Number, if applicable].

8. How do I find the name of a song that was just played?

We typically display the current song title and artist on the player on our website. If you miss it, you can:

  • Check the [Recently Played] section on our homepage or app.

  • Contact us with the date and time you were listening, and we'll do our best to find it for you!

Getting Involved

9. How can I submit my music to be played on AISL RADIO?

We love discovering new talent! Please send your music submissions (links only, no attachments) to our music director at [Music Submission Email Address]. Include a short bio and links to your social media/streaming profiles.

10. How can I advertise or sponsor a show?

To inquire about advertising rates, show sponsorships, or promotional opportunities, please visit our [Advertising/Partnership] page or email our business team directly at [Business/Sales Email Address].

11. Are you hiring or looking for volunteers/hosts?

We are always interested in passionate contributors! Any current job or volunteer openings will be posted on our [Careers/Jobs] page. Feel free to send your resume and a pitch for a show to [General Contact Email].

Legal and Privacy

12. What is your Privacy Policy?

Our Privacy Policy explains what information we collect, how we use it, and how we protect your data. You can read the full policy here: [Link to your Privacy Policy Page].

13. What are your terms for using the website?

Our Terms and Conditions govern your use of the website and streaming service.